Privacy Policy

Collection of your Personal Information
This Practice collects personally identifiable information provided by you, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites. There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others. This Practice encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other websites.
Use of your Personal Information
This Practice collects and uses your personal information to operate the website and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.
This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. This Practice will disclose your personal information, without notice, only if required to do so by law.
 
SMS Communications & Collection of Phone Numbers
What We Collect?
When you opt in to receive text messages (SMS) from Providence Community ABA, we collect your phone number. This is considered personal information under applicable privacy laws.

How We Use Your Phone Number
We use your phone number to send you:

• Appointment Reminders (e.g., upcoming sessions, scheduling changes)

• Follow-up Messages (e.g., next steps after a session, progress updates)

• Billing Inquiries (e.g., invoices, payment reminders, receipts)

• Promotions or Offers (if applicable and only when you have opted in to receive such communications)

You may opt out of SMS communications at any time by replying “STOP” to any message you receive from us. Message and data rates may apply, and message frequency will vary.
 
How We Share Your Phone Number?

• Third-Party Service Providers: We may share your phone number with trusted service providers who help us send and manage text messages. These providers are contractually obligated to protect your information and may only use it to provide services on our behalf (e.g., SMS delivery).

• Legal Compliance: We may disclose your phone number if required to do so by law, court order, or government regulation, or if such disclosure is necessary in support of a legal or regulatory investigation.
   

No Selling, Renting, or Sharing for Marketing
Under no circumstances do we sell, rent, or share your phone number with third parties or affiliates for their marketing purposes.
 
Data Retention
We retain your phone number only as long as necessary to fulfill the purposes described above, or as required by law. When you opt out of text messages, we maintain a record of your phone number to ensure compliance with your request and to prevent further SMS communications.
 
Use of Cookies
The website uses “cookies” to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
 
Security of your Personal Information
This Practice secures your personal information from unauthorized access, use or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.
 
Changes to this Statement
This Practice will occasionally update this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Privacy Statement to be informed of how this Practice is protecting your information.
 
We support your right to the privacy of your health information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.

Contact Officer: Bridget Nkematabong
Telephone: +1 (540) 645-4777  , +1 (253) 722-9152
Email: info@aba-providencecommunity.com
Address:

• Clinic:
   623 Garrisonville Rd, Stafford, VA 22554

• Office: 
  22 Kassy Lane Stafford, VA 22556